Human Side of Change : A Practical Guide to Organization Redesign - GALPIN, TIMOTHY J.

Human Side of Change : A Practical Guide to Organization Redesign

TIMOTHY J. GALPIN

Yayınevi: Jossey Bass

Yayın tarihi: 04/1996

ISBN: 9780787902162

Ciltli | İngilizce | 176 Sayfa | Büyük boy  | 

Tür: İşletme-Pazarlama

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For senior managers, human resource professionals, frontline supervisors, and other change managers, The Human Side of Change offers the tools and techniques needed to engage people at all levels of the organization in a successful and lasting transformation. Drawing on over ten years of firsthand consulting experience to businesses and governments around the world. Timothy J. Galpin outlines a nine-step process that shows how to effectively combine the people side and the technical side of change for successful mergers, downsizings, restructurings, and other organizational changes. With guidelines for every step of the change process - from strategy to implementation and follow-up - Galpin presents a "cookbook" for change management.

Table of Contents
Introduction: The Change Management Process
AT THE STRATEGIC LEVEL: ORGANIZATIONWIDE CHANGE MANAGEMENT IMPERATIVES
Teams: Building the Infrastructure for Effective Change
Communications: Beating the Grapevine with an Open Two-Way Strategy
Culture: Managing All the Components
Leadership: Developing the Key Attributes for Leading Change
AT THE GRASSROOTS LEVEL: IMPLEMENTING AND SUSTAINING CHANGE
Set Goals
Measure Performance
Provide Feedback and Coaching
Be Generous with Rewards and Recognition
Conclusion: The Tough Questions of Change Management
Appendixes: The Change Managers Toolkit
Appendix A. Strategic Toolkit
Appendix B. Implementation Toolkit
Appendix C. Glossary of Terms
Appendix D. Recommended Readings

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