Management + CD 6e

Describe what an organization is and how the concept of an organization has changed. Explain what a manager is and how the role of a manager has changed.
Define management.
Distinguish between effectiveness and efficiency.
Describe the basic management functions and the management process.
Identify the roles performed by managers.
Describe the skills managers need.
Explain what managers do using the systems perspective.
Explain whether the manager’s job is universal.
Describe the value of studying management.

Table of Contents
(NOTE: Each chapter begins with: A Managers Dilemma and concludes with: Real Managers Respond to Opening Dilemma
Summary
Review Questions
Discussion Questions
Self-Assessment Exercise
For Your Immediate Action
Ethical Dilemma Exercise
Case Application and a Video Case.)
I. INTRODUCTION
Introduction to Organizations and Management Management Yesterday and Today
II. DEFINING THE MANAGER'S TERRAIN
Organizational Culture and Environment: The Constraints Managing in a Global Environment Social Responsibility and Managerial Ethics Decision Making: The Essence of the Manager's Job
III. PLANNING
Foundations of Planning Strategic Management Planning Tools and Techniques
IV. ORGANIZING
Organizational Structure and Design Human Resource Management Managing Change and Innovation
V. LEADING
Foundations of Behavior Understanding Groups and Teams Motivating Employees Leadership
VI. CONTROLLING
Foundations of Control Operations Management Control Tools and Techniques Appendix: 23 Skill-building Modules