Organizational Behavior and Self-Assessment 10e Library 2.0

Two Chapters on Leadership with new material on framing, mentoring, self-leadership, online leadership, and finding and creating effective leaders.
*16 Skill-Building Modules *Contemporary OB Issues
*Enron and unethical cultures
*The employee's role in creating customer satisfaction
*Work/life balance
*GLOBE measures of national culture
*Silence as communication
*Workplace spirituality
*Knowledge management
*And a New Video Library from BusinessNOW!
Table of Contents
I. INTRODUCTION.
1. What Is Organizational Behavior?
II. THE INDIVIDUAL.
2. Foundations of Individual Behavior.
3. Values, Attitudes, and Job Satisfaction.
4. Personality and Emotions.
5. Perception and Individual Decision Making.
6. Basic Motivation Concepts.
7. Motivation: From Concepts to Applications.
III. THE GROUP.
8. Foundations of Group Behavior.
9. Understanding Work Teams.
10. Communication.
11. Basic Approaches to Leadership.
12. Contemporary Issues in Leadership.
13. Power and Politics.
14. Conflict and Negotiation.
IV. THE ORGANIZATION SYSTEM.
15. Foundations of Organization Structure.
16. Work Design and Technology.
17. Human Resource Policies and Practices.
18. Organizational Culture.
V. ORGANIZATIONAL DYNAMICS.
19. Organizational Change and Stress Management.
Appendix A: The Historical Evolution of Organizational Behavior.
Appendix B: Research in Organizational Behavior.
Skill-Building Modules.
Name Index.
Organization Index.
Glindex.